> ## Documentation Index
> Fetch the complete documentation index at: https://api-docs.useopenwrench.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List work orders

> Lists work orders visible to the supplier key. The page and total are resolved in the search index, then the matching records are loaded from the read replica; a just-created or just-assigned work order can be briefly absent while the index and replica catch up. For third-party suppliers each work order is masked (buyer-private fields blanked); internal-service-team keys receive full records. Every query parameter other than the pagination parameters is matched against the work order's indexed search-document fields (multi-value filters are comma-separated strings). `assetId`/`assetIds` also match sub-assets. Filters not present in the search document (`updatedAtStartDate`, `updatedAtEndDate`, `buyerFacilityId`, `walkthroughId`) are ignored. `offset + limit` cannot exceed the 10,000-result search window. Tenant-security filters restricting results to the API key's supplier facility/company are always applied server-side and cannot be overridden.



## OpenAPI

````yaml /openapi/supplier.json get /v1/supplier/work_order/work_orders
openapi: 3.1.0
info:
  title: OpenWrench Supplier API
  version: 1.0.0
  description: >-
    External REST API for OpenWrench suppliers (service providers).


    ## Authentication

    Every request must carry a supplier API key in the `X-API-KEY` header. The
    key resolves to a supplier contact; all reads and writes are tenant-scoped
    to that contact's supplier facility/company. Missing or invalid keys are
    answered with 401.


    ## Rate limiting

    10 requests per 20-second window per API key. Requests beyond that are
    answered with 429 and the standard error envelope. (A few endpoints, noted
    in their descriptions, are not rate-limited.)


    ## Response envelope

    Single entity: `{"type": "<EntityName>", "data": {...}, "status": "ok"}`.
    Lists: `{"type": "<EntityName>", "data": [...], "count": <total>, "status":
    "ok"}`. count_by endpoints return the integer count in `data`. The `type`
    label is hard-coded on some endpoints (e.g. "WorkOrderNotes", "pingpong")
    and derived via Scala reflection on generic CRUD endpoints, where it may
    appear as the fully qualified server class name - treat it as informational.
    Errors: `{"message": "...", "type": "<ExceptionType>", "status": "error",
    "traceId": "..."}` with HTTP 400 (bad input, and also permission-denied
    reads/writes), 401 (missing/invalid key), 404 (not found), 429 (rate limit).


    ## Pagination

    List endpoints accept `offset`, `limit` (default 10, max 25 - the supplier
    locations list caps at 10), `sort_by` and `order` (`asc`|`desc`), plus
    entity-specific query-string filters on indexed columns.


    ## Data masking

    For third-party suppliers (keys whose supplier company is not a buyer's
    internal service team), work order, location and invoice responses are
    masked: buyer-private fields are blanked before the response is returned.


    ## Date formats

    Date-time fields serialize as strings in one of two shapes depending on the
    underlying type: ISO 8601 with offset (e.g. `2026-08-14T13:05:22.000-07:00`)
    for most timestamps, or `yyyy-MM-dd HH:mm:ss.S` (space-separated, no offset)
    for database timestamp fields. Plain dates are `yyyy-MM-dd`. When sending
    date-times, ISO 8601 is accepted.


    ## Required headers

    Every request must carry BOTH `X-API-KEY` (your API key) and `OW-KEY` (the
    OpenWrench shared secret issued with it). Requests missing either return
    401.
servers:
  - url: https://api.useopenwrench.com/api/external
security:
  - ApiKeyAuth: []
    OwKeyAuth: []
tags:
  - name: Ping
  - name: Buyer Companies
  - name: Locations
  - name: Regions
  - name: Asset Types
  - name: Assets
  - name: Asset Labels
    description: Read the asset label catalog and replace the labels applied to an asset.
  - name: Work Orders
  - name: Work Order Labels
    description: >-
      Read the work order label catalog visible to your key and replace the
      labels applied to a work order.
  - name: Service Calls
  - name: WrenchMode
    description: Read-only WrenchMode work logs and technician time analytics
  - name: Proposals
  - name: Invoices
  - name: Files
  - name: Purchase Requests
  - name: Purchase Orders
  - name: Purchase Order Receipts
  - name: Parts
  - name: Equipment Types
  - name: Stock Location Inventory
  - name: Vendors
  - name: Users
paths:
  /v1/supplier/work_order/work_orders:
    get:
      tags:
        - Work Orders
      summary: List work orders
      description: >-
        Lists work orders visible to the supplier key. The page and total are
        resolved in the search index, then the matching records are loaded from
        the read replica; a just-created or just-assigned work order can be
        briefly absent while the index and replica catch up. For third-party
        suppliers each work order is masked (buyer-private fields blanked);
        internal-service-team keys receive full records. Every query parameter
        other than the pagination parameters is matched against the work order's
        indexed search-document fields (multi-value filters are comma-separated
        strings). `assetId`/`assetIds` also match sub-assets. Filters not
        present in the search document (`updatedAtStartDate`,
        `updatedAtEndDate`, `buyerFacilityId`, `walkthroughId`) are ignored.
        `offset + limit` cannot exceed the 10,000-result search window.
        Tenant-security filters restricting results to the API key's supplier
        facility/company are always applied server-side and cannot be
        overridden.
      operationId: listWorkOrders
      parameters:
        - name: offset
          in: query
          required: false
          schema:
            type: integer
            minimum: 0
          description: Number of records to skip.
        - name: limit
          in: query
          required: false
          schema:
            type: integer
          description: Page size. Default 10, maximum 25.
        - name: sort_by
          in: query
          required: false
          schema:
            type: string
          description: >-
            Sort field. Supported: `createdAt`, `locationName` (alphabetical),
            `woPriority` (by the priority's expected resolution time),
            `lastServiceCallServiceScheduledAt`. Any other value falls back to
            `createdAt` descending.
        - name: order
          in: query
          required: false
          schema:
            type: string
            enum:
              - asc
              - desc
          description: Sort direction.
        - name: search
          in: query
          required: false
          schema:
            type: string
          description: >-
            Full-text search. Matches words (with prefix and stem matching)
            across the title, description, location name, notes, service call
            check-in/check-out notes, problem type name, and reference numbers
            (work order number, PO number, asset serial number). Wrap the value
            in double quotes to require the exact phrase.
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WorkOrderListResponse'
        '400':
          description: >-
            Bad input, validation failure, or the API key's contact could not be
            resolved
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Missing or invalid X-API-KEY
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Rate limit exceeded (10 requests per 20-second window)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    WorkOrderListResponse:
      type: object
      properties:
        type:
          type: string
          description: >-
            Entity type label, e.g. "WorkOrder". Endpoints that derive it via
            Scala reflection (most generic list/get endpoints) may return the
            fully qualified server class name instead (e.g.
            "models.workorder.WorkOrder"); treat this field as informational.
        data:
          type: array
          items:
            $ref: '#/components/schemas/WorkOrder'
        count:
          type: integer
          format: int64
          description: Total number of matching records (across all pages)
        status:
          type: string
          description: '"ok" on success'
          enum:
            - ok
      required:
        - type
        - data
        - count
        - status
    Error:
      type: object
      properties:
        message:
          type: string
          description: Human-readable error message
        type:
          type: string
          description: >-
            Exception type identifier. Known values (exact casing):
            "unauthorizedException", "authorizationException", "ParseException",
            "UnexpectedException", "NotFoundException", "BadRequestException",
            "PaymentRequiredException", "InvalidInputDataException",
            "ConflictException", "ForbiddenException", "InvalidInputException"
        status:
          type: string
          enum:
            - error
        traceId:
          type: string
          description: >-
            Server-generated trace identifier for support (11 alphanumeric
            characters)
      required:
        - message
        - type
        - status
        - traceId
      description: Standard error envelope returned for 4xx/5xx responses.
    WorkOrder:
      type: object
      properties:
        id:
          anyOf:
            - type: integer
              format: int64
            - type: 'null'
        buyerSpecificId:
          anyOf:
            - type: string
            - type: 'null'
        woNumber:
          anyOf:
            - type: string
            - type: 'null'
        poNumber:
          anyOf:
            - type: string
            - type: 'null'
        isPM:
          type: boolean
          description: Planned-maintenance work order
        isCapex:
          type: boolean
        isStale:
          type: boolean
        isSupplierInitiated:
          type: boolean
        isCustomerInitiated:
          type: boolean
        isWarranty:
          type: boolean
        title:
          type: string
        displayStatus:
          type: string
        status:
          type: string
        statusChangedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        description:
          anyOf:
            - type: string
            - type: 'null'
        assetId:
          anyOf:
            - type: integer
              format: int64
            - type: 'null'
        subAssetIds:
          anyOf:
            - type: array
              items:
                type: integer
                format: int64
            - type: 'null'
        isAssetDown:
          type: boolean
        locationId:
          type: integer
          format: int64
        areaId:
          anyOf:
            - type: integer
              format: int64
            - type: 'null'
        workCategoryId:
          anyOf:
            - type: integer
            - type: 'null'
        spendCategoryId:
          anyOf:
            - type: integer
            - type: 'null'
        problemTypeId:
          type: integer
        problemType:
          anyOf:
            - $ref: '#/components/schemas/ProblemType'
            - type: 'null'
        woPriorityId:
          anyOf:
            - type: integer
            - type: 'null'
        needsApproval:
          type: boolean
        images:
          type: array
          items:
            type: string
        dueDate:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        scheduledAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        estimatedCompletionDate:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        completedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        assignedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        supplierRespondedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        supplierFacilityId:
          anyOf:
            - type: integer
            - type: 'null'
        supplierPrimaryContactEmail:
          anyOf:
            - type: string
            - type: 'null'
        price:
          anyOf:
            - type: number
            - type: 'null'
        currencyId:
          type: string
        nte:
          anyOf:
            - type: number
              description: Not-to-exceed amount
            - type: 'null'
        notes:
          type: array
          items:
            $ref: '#/components/schemas/Note'
        lastNote:
          anyOf:
            - type: string
            - type: 'null'
        lastNoteAddedBy:
          anyOf:
            - type: string
            - type: 'null'
        lastNoteAddedAt:
          anyOf:
            - type: integer
              format: int64
              description: Epoch millis
            - type: 'null'
        buyerFacilityId:
          type: integer
        buyerCompanyId:
          type: integer
        createdBy:
          type: string
        buyerSubscriberEmails:
          type: array
          items:
            type: string
        supplierSubscriberEmails:
          type: array
          items:
            type: string
        associatedServiceCalls:
          type: array
          items:
            $ref: '#/components/schemas/ServiceCall'
        lastServiceCall:
          anyOf:
            - $ref: '#/components/schemas/ServiceCall'
            - type: 'null'
        buyerAttachments:
          type: array
          items:
            $ref: '#/components/schemas/FileDetails'
        supplierAttachments:
          type: array
          items:
            $ref: '#/components/schemas/FileDetails'
        resolutionTypeId:
          anyOf:
            - type: integer
            - type: 'null'
        plannedMaintenanceScheduleId:
          anyOf:
            - type: integer
              format: int64
            - type: 'null'
        cancelledAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        cancelledBy:
          anyOf:
            - type: string
            - type: 'null'
        glCode:
          anyOf:
            - type: string
            - type: 'null'
        createdAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        updatedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        isDeleted:
          type: boolean
        deletedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
      description: >-
        Work order (abridged - the full model has 150+ fields including hydrated
        location/asset/facility/approval-hierarchy objects). For third-party
        suppliers (keys not belonging to an internal service team) responses are
        masked: buyer-private fields are removed/blanked by the API masking
        layer.
      additionalProperties: true
    ProblemType:
      type: object
      properties:
        id:
          anyOf:
            - type: integer
            - type: 'null'
        name:
          type: string
        buyerCompanyId:
          type: integer
        hasChildren:
          type: boolean
      description: >-
        Problem type (abridged - model source not available; fields inferred
        from controller usage).
      additionalProperties: true
    Note:
      type: object
      properties:
        id:
          anyOf:
            - type: integer
              format: int64
              description: >-
                Per-note row id, populated on read where the note store is
                normalized
            - type: 'null'
        text:
          type: string
        photo:
          anyOf:
            - type: string
            - type: 'null'
        video:
          anyOf:
            - type: string
            - type: 'null'
        audio:
          anyOf:
            - type: string
            - type: 'null'
        otherFile:
          anyOf:
            - type: string
            - type: 'null'
        noteAddedBy:
          type: string
          description: Email of the author
        noteAddedAt:
          type: string
          format: date-time
          description: ISO 8601 date-time
        elements:
          anyOf:
            - type: array
              items:
                type: object
                properties:
                  type:
                    type: string
                  value:
                    type: string
                  userObject:
                    anyOf:
                      - $ref: '#/components/schemas/Contact'
                      - type: 'null'
            - type: 'null'
        noteReadDetails:
          anyOf:
            - type: array
              items:
                type: object
                properties:
                  readAt:
                    type: string
                    format: date-time
                    description: ISO 8601 date-time
                  readBy:
                    type: string
                  readByContact:
                    anyOf:
                      - $ref: '#/components/schemas/Contact'
                      - type: 'null'
            - type: 'null'
        noteAddedByContact:
          anyOf:
            - $ref: '#/components/schemas/Contact'
            - type: 'null'
        noteType:
          anyOf:
            - type: string
            - type: 'null'
        noteAddedByType:
          anyOf:
            - type: string
            - type: 'null'
        caption:
          anyOf:
            - type: string
            - type: 'null'
        isNoteAwaitingResponse:
          anyOf:
            - type: boolean
            - type: 'null'
      required:
        - text
        - noteAddedBy
        - noteAddedAt
      description: >-
        Work-order note (abridged - additional media/caption/transcription
        fields exist).
      additionalProperties: true
    ServiceCall:
      type: object
      properties:
        id:
          anyOf:
            - type: integer
              format: int64
            - type: 'null'
        leadTechnicianEmail:
          anyOf:
            - type: string
            - type: 'null'
        leadTechnicianEmailContact:
          anyOf:
            - $ref: '#/components/schemas/Contact'
            - type: 'null'
        additionalTechnicianEmails:
          type: array
          items:
            type: string
        additionalTechnicians:
          type: array
          items:
            $ref: '#/components/schemas/Contact'
        stockLocationIds:
          type: array
          items:
            type: integer
            format: int64
        stockLocations:
          type: array
          items:
            $ref: '#/components/schemas/StockLocation'
        supplierFacilityId:
          type: integer
        serviceScheduledAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        checkInByEmail:
          anyOf:
            - type: string
            - type: 'null'
        checkInByContact:
          anyOf:
            - $ref: '#/components/schemas/Contact'
            - type: 'null'
        checkInStatus:
          anyOf:
            - type: string
            - type: 'null'
        checkInTime:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        checkInNotes:
          anyOf:
            - type: string
            - type: 'null'
        checkInImages:
          type: array
          items:
            type: string
        checkInGeoLocation:
          anyOf:
            - $ref: '#/components/schemas/ServiceLatLong'
            - type: 'null'
        checkInAudio:
          anyOf:
            - type: string
            - type: 'null'
        checkInAudioTranscription:
          anyOf:
            - type: string
            - type: 'null'
        checkOutByEmail:
          anyOf:
            - type: string
            - type: 'null'
        checkOutByContact:
          anyOf:
            - $ref: '#/components/schemas/Contact'
            - type: 'null'
        checkOutStatus:
          anyOf:
            - type: string
            - type: 'null'
        checkOutTime:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        checkOutNotes:
          anyOf:
            - type: string
            - type: 'null'
        checkOutImages:
          type: array
          items:
            type: string
        checkOutGeoLocation:
          anyOf:
            - $ref: '#/components/schemas/ServiceLatLong'
            - type: 'null'
        numberOfTechs:
          type: integer
        workOrderId:
          type: integer
          format: int64
        locationId:
          type: integer
          format: int64
        buyerFacilityId:
          type: integer
        buyerCompanyId:
          type: integer
        createdAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        updatedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        isDeleted:
          type: boolean
        deletedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
      required:
        - supplierFacilityId
        - numberOfTechs
        - workOrderId
        - locationId
        - buyerFacilityId
        - buyerCompanyId
        - isDeleted
      description: >-
        Service call. Captioned-image and audio-transcription companion fields
        omitted here.
      additionalProperties: true
    FileDetails:
      type: object
      properties:
        fileName:
          type: string
          description: Original file name (non-ASCII characters removed on upload)
        fileId:
          type: string
          description: Server-assigned file identifier; use with the file download endpoint
      required:
        - fileName
        - fileId
      description: >-
        Uploaded-file reference, as returned by the file upload endpoint and
        used in all attachment fields.
    Contact:
      type: object
      properties:
        email:
          type: string
        nameGiven:
          type: string
        nameFamily:
          type: string
        title:
          anyOf:
            - type: string
            - type: 'null'
        department:
          anyOf:
            - type: string
            - type: 'null'
        facilityId:
          anyOf:
            - type: integer
            - type: 'null'
        contactType:
          type: string
          description: '"buyer" or "supplier"'
        isSharedContact:
          type: boolean
        readOnlyAccess:
          anyOf:
            - type: boolean
            - type: 'null'
        invitedByEmail:
          anyOf:
            - type: string
            - type: 'null'
        invitedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        epaCertificationType:
          anyOf:
            - type: string
            - type: 'null'
        epaCertificationNumber:
          anyOf:
            - type: string
            - type: 'null'
        createdAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        updatedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
      required:
        - email
        - nameGiven
        - nameFamily
        - contactType
      description: >-
        Contact record (abridged - the full Contact model carries additional
        fields).
      additionalProperties: true
    StockLocation:
      type: object
      properties:
        id:
          anyOf:
            - type: integer
              format: int64
            - type: 'null'
        warehouseId:
          anyOf:
            - type: string
            - type: 'null'
        name:
          type: string
        images:
          type: array
          items:
            type: string
        description:
          anyOf:
            - type: string
            - type: 'null'
        isMobile:
          type: boolean
        address:
          anyOf:
            - $ref: '#/components/schemas/Address'
            - type: 'null'
        latitude:
          anyOf:
            - type: number
            - type: 'null'
        longitude:
          anyOf:
            - type: number
            - type: 'null'
        timeZoneId:
          anyOf:
            - type: string
            - type: 'null'
        locationId:
          anyOf:
            - type: integer
              format: int64
            - type: 'null'
        supplierFacilityId:
          type: integer
        supplierCompanyId:
          type: integer
        burdenRates:
          anyOf:
            - type: array
              items:
                type: object
                properties:
                  year:
                    type: integer
                  rate:
                    type: string
                required:
                  - year
                  - rate
            - type: 'null'
        taxRates:
          anyOf:
            - type: array
              items:
                type: object
                properties:
                  year:
                    type: integer
                  rate:
                    type: string
                required:
                  - year
                  - rate
            - type: 'null'
        purchaseOrderPrefix:
          anyOf:
            - type: string
            - type: 'null'
        isActive:
          type: boolean
        glCode:
          anyOf:
            - type: string
            - type: 'null'
        allowEquipmentForwarding:
          type: boolean
        createdAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        updatedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
        isDeleted:
          type: boolean
        deletedAt:
          anyOf:
            - type: string
              format: date-time
              description: ISO 8601 date-time
            - type: 'null'
      required:
        - name
        - isMobile
        - supplierFacilityId
        - supplierCompanyId
        - isActive
        - allowEquipmentForwarding
        - isDeleted
      additionalProperties: true
    ServiceLatLong:
      type: object
      properties:
        lat:
          type: string
        long:
          type: string
      required:
        - lat
        - long
    Address:
      type: object
      properties: {}
      description: Postal address object (shape abridged - model source not available).
      additionalProperties: true
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: X-API-KEY
    OwKeyAuth:
      type: apiKey
      in: header
      name: OW-KEY
      description: >-
        OpenWrench shared secret. Required on every request alongside X-API-KEY;
        issued together with your API key.

````